What is Zing Marketplace?
Zing is a comprehensive platform that provides access to essential tools, software, and personalized dashboards. Created for anyone in the jewelry industry to use, Zing makes it easy to fulfill your unique needs.
Here’s a bit of what you can expect from our suite of innovative solutions and services.
Zing Diamond Marketplace
Welcome to a smarter, simpler way to buy diamonds online with the Zing Diamond Marketplace. Shop a vast selection of natural diamonds powered by IDEX, as well as lab-grown diamonds from reputable and reliable diamond sellers all around the world.
Need a diamond for a custom order or a repair? Easily browse thousands of diamonds and filter by shape, color, clarity, and more to find the stone that’s right for you.
Zing Studio: Luxury Jewelry Photography
We understand that sourcing quality jewelry product photography can be a challenge. Studio takes all the guesswork out of getting high-end photos that showcase the quality and luxury of your jewelry. Customers rely on high-quality images when making purchase decisions, so allow Studio to provide photography that inspires confidence and helps lead to increased conversions and higher sales.
Website Design
Maybe you’re a new jeweler just starting out and need a website, or you’re just looking to help boost your existing online presence. We are proud to design custom, e-commerce-enabled websites for your jewelry business to help expand your current reach and connect with new customers online.
JM Shipping Solution
Rethink the way you ship your valuables with JM® Shipping Solution, a seamless business service offering simplicity, convenience, discounts, savings, and peace of mind.
Print labels, obtain package insurance, and track shipments with all major carriers from a single view and can save you up to 50% on shipping coverage costs. Additionally, JM Shipping Solution offers real-time guidance on packaging, service, and signatures, and proactively alerts you to potential delivery concerns.
Appraisals
Appraise jewelry with the Jewelry Appraisal Solution on Zing and leverage the expertise of Gemworld—the industry leader in gem pricing and market information.
This jewelry appraisal software is free to use and provides a seamless experience for both you and your customers who need jewelry insurance appraisals.
Plus, your business earns $20 for each qualifying jewelry appraisal that accompanies a personal jewelry insurance application through the Jewelry Appraisal Solution.
JM Care Plan
While most store warranties cover only manufacturers’ defects, JM® Care Plan helps your customer keep their jewelry or watch in like-new condition by covering normal wear and tear and accidental damage.
And because it’s not insurance, you can offer it directly to your customers at the time of a jewelry or watch sale—earning additional revenue for your business.
Sell JM Care Plan to increase your sales and boost customer satisfaction and loyalty. Conveniently file claims for your customers, generate sales reports, and track revenue earned, all within the Zing Marketplace.
Customer Claims
When a customer’s jewelry is damaged, lost, or stolen, they just want to get their piece back as soon as possible. We want to help you help your customers. You can quickly submit and easily track the progress of customer claims in the Zing Marketplace instead of dealing with time-consuming emails. You can also submit your reimbursement forms online to maximize your time.
Join the Revolution for Free
From sourcing diamonds and capturing high-quality product images to providing appraisals and securing safe shipping, we’ve got you covered.
Zing Marketplace is free to use for all jewelry professionals, and you don’t even have to be a Jewelers Mutual policyholder. Register today to move your business forward into the future.
