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AGS PRO: Tips on Hiring and Training During Any Season

We’ve gathered three articles from AGS PRO that will help you and your team be ready for customers, no matter what the season.

How to Train Your Salespeople Efficiently
By James “Jimmy” DeGroot,

Jimmy DeGroot discusses the importance of frequently and effectively training your sales staff through ongoing and daily communication.

Click here to view the article.


What Jewelers Should Know About Employment Practices Before Hiring Seasonal Help
By Jewelers Mutual® Group

As a manager or business owner, one of the decisions you have to make includes hiring seasonal employees. Learn about the Employment Practices Liability Act to protect your business from potential lawsuits.

Click here to view the article.

‘Tis the Season for Shopping: 3 Types of Holiday Customers You Won’t Want to Ignore
By Nicole Leinbach Reyhle

This article explores multiple ways to support three types of customers you don’t want to ignore.

Click here to view the article.


  1. Make sure you are logged into the Membership Portal at That makes downloading documents easier.
  2. Speaking of downloads, PRO uses the word “Launch” which is the PRO way to say “download.”