How to Train Your Salespeople Efficiently
By James “Jimmy” DeGroot, JewelryStoreTraining.com
Jimmy DeGroot discusses the importance of frequently and effectively training your sales staff through ongoing and daily communication.

What Jewelers Should Know About Employment Practices Before Hiring Seasonal Help
By Jewelers Mutual® Group
As a manager or business owner, one of the decisions you have to make includes hiring seasonal employees. Learn about the Employment Practices Liability Act to protect your business from potential lawsuits.
‘Tis the Season for Shopping: 3 Types of Holiday Customers You Won’t Want to Ignore
By Nicole Leinbach Reyhle
This article explores multiple ways to support three types of customers you don’t want to ignore.

PRO-Tips:
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- Speaking of downloads, PRO uses the word “Launch” which is the PRO way to say “download.”