March 21, 2024

We’ve recently announced the relaunch of AGS PRO—your go-to online learning center. With a fresh, user-friendly design and streamlined navigation, the enhanced AGS PRO makes it easier to access a broad spectrum of resources on gemology, appraising, marketing, sales, and more. Our commitment to delivering the latest and most relevant information stands firm. Welcome back to AGS PRO, where learning and professional growth never stop. Visit AGS PRO As always, we are here to support you every step of the way. If you have any feedback or questions, please don’t hesitate to contact [email protected].

By Jewelers Mutual® Group As a jeweler, providing exceptional customer experiences extends beyond the sale. Ensuring jewelry arrives safely and securely is paramount. Fortunately, by implementing some key practices, you can significantly reduce the risk of shipping losses. 1. Prioritize Signature ConfirmationWith relaxed signature practices due to various protocols, relying solely on carrier delivery scans can be risky. Upgrading to “Adult Signature” provides the optimal protection for valuable jewelry. This ensures packages require direct handoff to an adult recipient, minimizing the chance of misplacing or losing packages. 2. Consider Delivery LocationsMulti-occupancy buildings pose challenges for ensuring packages reach the intended

For almost 25 years, Jewelers for Children (JFC) has worked to support the kids who need us most, such as those at St. Jude Children’s Research Hospital. Over Christmas 2020, something was clearly wrong with one-year-old Mikayla. She was pale, didn’t want to eat or play, and didn’t giggle even when tickled. When bloodwork showed extremely low hemoglobin, she was hospitalized for several blood transfusions. These perked her up, but only temporarily. Then, a bone marrow biopsy showed Mikayla had blood cancer. “There are experiences, I think, in human life where we run out of tears, and that was one