News & Press: Member News

Keeping Your Business Safe and Secure

Friday, March 20, 2020  
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By Jewelers Mutual Group


As COVID-19 continues to evolve and spread as a health issue impacting communities and businesses worldwide, Jewelers Mutual Group encourages jewelers to closely monitor the situation by following the advice of the Centers for Disease Control, the World Health Organization, and the Public Health Agency of Canada for guidance.

Here are a few general guidelines to keep in mind not only for your health and well-being but that of your staff and your business.

General health guidelines

  • Increase length and frequency of hand washing.
  • Do not shake hands.
  • Increase frequency of sanitizing and cleaning your store or office.

Business health guidelines

  • Have travel restrictions in place.
  • Create and/or review business continuity and availability.
  • If you experience a tradeshow cancellation—reach out to your agent to remove coverage if necessary.
  • Leverage your technology tools for availability, website, electronic functions.
  • Set up autopay features with your insurance company so you never miss a payment ensuring continuous coverage.
  • Ship your packages utilizing JM Shipping Solution™ rather than travel or deliver in-person.

General safety guidelines

  • Enable your closed to business practices and review your insurance coverage.
  • Do not advertise that your business is closed for an extended period due to COVID-19 as that could make you a target for burglary.
  • Review your alarm guidelines and best practices to ensure everything is working properly. If an alarm signal does go off, DO NOT IGNORE IT! TAKE ACTION!
  • Provide local law enforcement with current contact numbers.
  • Place all inventory into your safes or vaults. Any inventory that cannot fit into the safe or vault (lower value items) should be removed from the showcases and hidden out of sight.
  • Maintain copies of inventory records and employee, vendor, supplier, agent, and customer contact information at an offsite location.
  • Consider the use of a bank safety deposit box for inventory that cannot be placed into your safe or vault.
  • Make sure that your alarm and surveillance equipment is fully functional.
  • Obtain from the landlord or property management (if applicable) a copy of their business continuity plan and the process that you can use in the event of an alarm notification.
  • Create a plan for any deliveries or shipments while your store is closed.

The best way to make sure you're properly covered is to work with an agent that is an expert in jewelers block insurance.


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Mission Statement

The American Gem Society (AGS) is a nonprofit trade association of fine jewelry professionals dedicated to setting, maintaining and promoting the highest standards of ethical conduct and professional behavior through education, accreditation, recertification of its membership, gemological standards, and gemological research.

The Society is committed to providing educational products to inform and protect the consumer and to contributing to the betterment of the trade by creating industry standards to protect the jewelry-buying public and the fine jewelry industry as a whole.

AGS Laboratories, founded to support the AGS mission, is a nonprofit diamond grading laboratory with a mission of consumer protection. Adhering to the AGS Diamond Grading Standards, AGS Laboratories is dedicated to offering diamond grading reports that provide consistency and accuracy based on science.

American Gem Society

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