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Bryan Aderhold, CG
Nash James Enterprises LLC
Emeralds – From Mine to Market
Gem Identification – Tools and Tips
Phone: 800.518.8150
Email: [email protected]
Phillip Bosen, CGA
Bosen Associates
How to best serve the LGBTQ community
Client Advisory Boards – Utilizing your best clients to grow your business in ways you never expected
Honing your 4 C’s presentation to beat your competition and sell more diamonds
Phone: 802.777.5007
Email: [email protected]
Bill Boyajian
Bill Boyajian & Associates
Leadership and Business Development
Phone: 310.691.9562
Email: [email protected]
Erica Courtney
Erica Courtney
Gemstones & Client Development
Phone: 323.938.2373
Email: [email protected]
James DeGroot
JewelryStoreTraining.com
Speak Their Language
Create a FRIEND First
Super Clientelling
Phone: 920.492.1191
Email: [email protected]
Rachel Dery, RS
Gem Legacy
Gem Legacy: Holistic Sourcing and the People Behind Colored Gemstones
Phone: 248.933.3406
Email: [email protected]
Website: gemlegacy.org
Roger Dery, RS
& Ginger Dery, RS
Roger Dery Gem Design
Kilimanjaro, Bangkok or Tucson: Getting to the Source of Your Story
Phone: 248.545.3546
Email: [email protected]
Richard Drucker
Gemworld International, Inc.
Market Trends & Industry Issues
Pricing Methodology and Challenges
Value Factors for Colored Gems
Phone: 847.657.0555 ext. 204
Email: [email protected]
Harold Dupuy
Stuller Inc.
Industry – Facts, Figures and the Future
Lab Grown Diamonds
Phone: 337.262.7700 ext. 4463
Email: [email protected]
John Ford
Lightning Ridge Collection by John Ford
Lightning Ridge Black Opal
Inside a Jewelry Designers Mind
Sustainable Sourcing & Supply Chain
Phone: 409.771.7750
Email: [email protected]
Website: LighntningRidgeCollection.com
Adam Graham, CSA
Joshua J. Jewelry
10 Growth Opportunities in Today’s Jewelry Industry
Email: [email protected]
More info
Appraisal Basics, Advanced Appraisal Practices, Best Practices for Repair and Appraisal Departments, Operational Efficiency
Phone: 262.456.7041
Email: [email protected]
John Kennedy
& Scott Guginsky
Jewelers Security Alliance
Security in the Jewelry Industry
Contact Experience to schedule
Email: [email protected]
Randy Lightfoot, CG
Mayflower Estate Buyers & Consulting
Basics of Gemology (gem instruments & ID)
Photomicrography of Gem Inclusions
Diamond Screening & Testing
Phone: 815.342.3981
Email: [email protected]
Andy Martin
Wishfluence
Bringing Your Entire Jewelry Software Stack Together
Integrating Emotional Intelligence into Your CRM Strategy for Long-lasting Customer Loyalty
Cyber Security
Agile Methodologies
Data Analytics
Management Strategies
Software Trends
Phone: 479.268.3921
Email: [email protected]
Mona Miller, ICGA
Pacific Gem Lab
Identifying & Appraising Period & Antique Jewelry
USPSP
Jewelry Appraisal Report Writing (and more topics)
Phone: 503.274.7022
Email: [email protected]
Niveet Nagpal, CG
Omi Gems
Colored Gemstones
Building A Brand
Phone: 626.331.4533
Email: [email protected]
Barbara Palumbo
Adornmentality/
What’sOnHerWrist
Jewelry & Watch Trends; Marketing to Women; Influencer Marketing
FTC Guidelines
Phone: 215.668.8995
Email: [email protected]
Nathan Renfro
Gemological Institute of America (GIA)
Speaks to GIA/AGS joint groups
Phone: 760.603.4000 ext. 7733
Email: [email protected]
David Rotenberg, ECGA
David Craig Jewelers
Appraisals: In depth, to the correct standard
ASET
In Store Security
Phone: 215.968.8900
Email: [email protected]
Shelly Sergent
Somewhere In The Rainbow Gem and Jewelry collection
Phone: 602.696.4242
Email: [email protected]
Jennifer Shaheen
Technology Therapy Group
Digging Into Digital – What’s Happening Now
Capture and Convert: Mapping the Customer Journey
eCommerce and Social Selling; Multi-channel Marketing and Tracking
Phone: 401.231.7620
Email: [email protected]
Dr. James Shigley
Gemological Institute of America (GIA)
Speaks to GIA/AGS joint groups
Phone: 760.603.4019
Email: [email protected]
Jeff Skaret
Changing the way we sell diamonds
Building your store brand—Who are you, What do you do, and Why?
Segmenting your market and clients for more effective marketing and sales
Putting Lab-grown diamonds in their place (understanding the current market and creating real differentiation that strengthens your credibility)
Phone: 612.325.9332
Email: [email protected]
Ben Smithee
The Smithee Group
How to Win in the Age of Digital Experience
Phone: 817.938.0750
Email: [email protected]
Peter Stavrianidis, CGA
Venus Jewelers
Networking; Public Speaking
Team Building
Email: [email protected]
Federal Bureau of Investigation (FBI) Regional Field Agents
Security in the Jewelry Industry
Cybersecurity
Contact Experience to schedule
Email: [email protected]
Wells Fargo Retail Services
Wells Fargo finance program
AGS private label credit card
Contact Experience to schedule
Email: [email protected]
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