How Jewelers Mutual, SCAD, and AGS Members Can Help Secure the Next Generation of Talent
By Katherine Bodoh, RJ
If there is one issue I believe will shape the future of our industry over the next five to ten years, it is succession planning and talent development. Many American Gem Society (AGS) members are facing the same challenge: finding and developing skilled bench jewelers. At the same time, seasoned craftspeople are retiring, and fewer young people are entering the profession.
That is why AGS believes this work is so important. Creating pathways for the next generation of bench jewelers is not simply a workforce issue; it is an industry issue. It affects our ability to serve clients, preserve craftsmanship, and ensure the long-term success of independent jewelers.
Jewelers Mutual has recognized this challenge and stepped forward with an extraordinary commitment. Through a $10 million, 10-year alliance with Savannah College of Art and Design (SCAD), including the creation of the Bench Education Endowment, they are helping build a sustainable pipeline of talent for our industry. AGS sees this as a tremendous opportunity for members to connect with future interns, apprentices, and employees. Jewelers Mutual has done the heavy lifting to create the foundation. Now, the broader industry has an opportunity to help shape its success.
To learn more, we sat down with Jennifer Markas, Head of Industry Relations at Jewelers Mutual, to discuss the vision behind the initiative and how AGS members can become involved.
What inspired Jewelers Mutual to make a $10 million, 10-year commitment to SCAD, and how did this partnership come together?
Jennifer Markas: For years, we’ve heard from jewelers across the country that finding skilled bench talent is one of their greatest challenges. We wanted to invest in a long-term solution that would create a stronger pipeline for the future. SCAD’s commitment to innovation and craftsmanship made them a natural partner, and together we established the Bench Education Endowment to ensure this effort has lasting impact.
The jewelry industry has been dealing with a talent gap at the bench. How would you describe the scope of that challenge?
Jennifer Markas: The shortage is real and growing. Many experienced bench jewelers are nearing retirement, while too few people are entering the profession. At the same time, consumer demand for custom work, repairs, and restoration remains strong. Without investment in education and training, the gap will continue to widen.
The new studio combines advanced technologies with traditional bench skills. Why was that important?
Jennifer Markas: Today’s bench jewelers need to understand both worlds. Traditional craftsmanship remains essential, but technology is increasingly part of the profession. The new studio incorporates laser welding, 3D printing, scanning technologies, and modern design tools alongside traditional workspaces so students graduate with skills that reflect how jewelry is created and repaired today.
Industry observers have spoken about creating clear pathways from education to employment. What does that look like in practice?
Jennifer Markas: Success isn’t just measured by graduation. It means students are prepared to enter the workforce and contribute immediately. We want graduates who are commercially ready and employers who can confidently hire talent with the skills they need. Internships, mentorship, and industry connections are all critical parts of that pipeline.
How will you measure success over the next ten years?
Jennifer Markas: Success means more students entering the profession, more graduates finding rewarding careers, and more businesses gaining access to skilled talent. Ultimately, success will be reflected in a stronger, healthier industry.
You have invited the broader industry to get involved. What does that look like practically for AGS members?
Jennifer Markas: There are many ways to participate. Retailers, designers, manufacturers, and suppliers can offer internships, provide mentorship, speak to students, share career opportunities, and help expose young people to the possibilities available in our industry. Building the next generation of talent requires all of us.
What would you say to a young person considering a career at the bench today?
Jennifer Markas: Jewelry combines artistry, technology, craftsmanship, and entrepreneurship in ways few professions can. Whether you are passionate about creating, repairing, designing, or innovating, there are incredible opportunities available. This is a career where your work becomes part of people’s most meaningful moments.
How AGS Members Can Help
This initiative gives AGS members an opportunity to do more than observe. We can actively shape the future of our profession. Members can:
- Inquire about internships and apprenticeship opportunities.
- Serve as mentors to emerging talent.
- Share career opportunities with students and graduates.
- Encourage young people interested in craftsmanship and design to explore the profession.
- Support and engage with programs that strengthen the talent pipeline.
- Donate!
The future of our industry depends on the next generation. Thanks to Jewelers Mutual and SCAD, the foundation is being built. Now, it is up to all of us to help ensure that future is bright.
Learn more about the Jewelers Mutual–SCAD Alliance at jewelersmutual.com/scad.