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Report a Problem

We take protecting you seriously!

Have you had an unpleasant experience regarding service or quality of product with an American Gem Society member? We will investigate the incident. Email your concern to: ethics@americangemsociety.org or call 702.255.6500 ext. 1013.

Believe it or not, membership can be terminated for violating our rules of conduct. If you have encountered any American Gem Society member or firm that has failed to comply with the Society standards, we want to know about it.

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The Latest News

Ruth Batson, CEO of the American Gem Society and AGS Laboratories, to Retire in June, 2017
Las Vegas, NV (February 8, 2016) – The American Gem Society (AGS) and AGS Laboratories announced today that Ruth Batson, CEO of both organizations, will retire....
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Visit our Perfect Proposal Toolkit and get educated on "Diamond 101", and don't forget to enter our contest for a chance to win a $1,500 gift card to an AGS jeweler of...