Recertification Resource Page

2020 Recertification

Recertification Deadline: on or before November 2, 2020, 11:59 p.m. PST

Welcome to the 2020 Recertification Resource page. Here you can find everything you need to complete your 2020 recertification!

As a credentialed member of the American Gem Society, your completion of this annual recertification exam proves your commitment to ethics, knowledge, and consumer protection. Your credential demonstrates to your customers that you have the knowledge and skills to perform your professional function.

The exam questions are based on the Informational Abstracts from the 2020 Virtual Conclave, the 2020 Spring Webinar Series, and any other relevant information or updates occurring in our industry. This is an open-book exam with no specific time limit to complete once the test has started. The passing score is 75% or better.

Can't log in or have a question? Check out the FAQ section below, or email us at

Take Recert Exam

Please enjoy this special message from Sarah Person, CG, Chair of the American Gem Society’s Education Committee.

Please click on the links below to download the Recertification Abstract Booklet and Exam Questions in PDF format. All titles and designations have the same documents.

Look for your title logo at the top of each abstract to identify if it is required reading for your exam. The exam questionnaire marks where to stop depending on your title.

Recertification Abstracts and Exam – File Library

Take the exam by logging into the AGS PRO by clicking the button below. The course is assigned to your individual account, please use the username provided in the emails and letters to log into your account.

You'll find the recertification exam in the "My Courses" section of your dashboard or by selecting "My Learning" from the left menu.

Here is a great video tutorial to guide you through the process.

Take Recert Exam

Due to mailing times, printed exams are no longer being issued. You can print the recertification exam by clicking here. Please contact our Experience team at or 702.255.6500 (Option 2) with questions.

  1. The deadline for completion of the recertification exam is on or before November 2, 2020, 11:59 p.m. PST.
  2. The passing score is 75% or better.
  3. Late exam submissions may result in non-renewal of your title or designation, which may affect milestones and your firm's membership status. Individuals are able to reinstate their titles as outlined in the AGS Membership Manual "Reinstatement of Titles."
  4. Any Titleholder, Designee, or Affiliate not in compliance with these rules may be subject to non-renewal.
  5. By completing the recertification exam, you acknowledge and agree to the policies.

Once you have passed your recertification exam, let your clients and community know about this significant achievement. You’re not only establishing your credibility, you are also setting your business apart and leveraging your AGS membership to increase your business.

Here are six ways you can promote your credentials:

1 – Display it. Frame your recent certification certificate of achievement, hang it up or place it on your counter. When clients notice it, you can educate them on what it stands for and what it means to them.

2 – Get your titleholder logo. Download your titleholder logo here and add it on your website, your email signature, business cards, letterhead, on social media, put it on a PopSocket®—anywhere that you know clients and colleagues will see it!

3 – Send out a press release. We’ve created press release templates that you can customize and send to your local press, and share with your clients. Click here to download the press release that corresponds with your title.

4 – Submit a notification to your local business publication. Most of these publications provide an online submission form for readers to submit short notices sharing news of promotions, credentials, and other related updates. Here's a sample template you can use for these purposes. Just copy, paste, and fill in the fields where indicated by brackets:

Sample notice:

[Your Name] with [Your Store] in [City] has been [fill in certified OR recertified] as a member of the American Gem Society (AGS) and has retained the title of [fill in title].

Successful completion of an annual recertification exam is required to maintain membership in the Society, a trade organization founded in 1934 and dedicated to proven ethics, knowledge, and consumer protection within the jewelry industry. The exam completed by [Your Name] covered questions relevant to gemology, the jewelry industry, and ethics, and are designed to ensure that its members have the most current information needed to provide clients with accurate and knowledgeable service.

Only one in twenty jewelers have met the exacting requirements necessary for membership. To join AGS, every member must go through a peer-reviewed application process followed by the annual recertification exam. To learn more, visit

5 – Share your achievement on social media. We've seen members promote their credentials in creative ways. Snap a photo of your printed certificate and ask your audience: “Do you know why this piece of paper is so important?” If you’re included on the Recertification Honor Roll, let everyone know! We’ve written social media-ready posts you can copy and share. Click here to access the Content Portal. You may be prompted to log in.

6 – Download your Digital Badge. You will be receiving an email from us indicating that your 2020 Recertification digital badge is available for download. A digital badge is a graphical icon that indicates your credentials and accomplishments, and is displayed, accessed, and verified online. The badges can be added to your email signature, website, or social media. Go to to learn more!

How have you promoted your credentials? Join our members-only Facebook group and share your ideas. If you need assistance with the downloads or templates, contact Marketing at

For titleholders and designees that pass the recertification exam with a score of 100% on their first attempt, we recognize this terrific achievement by placing them on the Recertification Exam Honor Roll!

Those who are on the Honor Roll will receive:

  • An Honor Roll digital badge
  • Recognition in our weekly members-only Facebook group post called “Good News Tues”
  • Acknowledgment in an issue of our monthly eNewsletter, Spectra Update
View Honor Roll

"Every year we look forward to the Recertification Exam from AGS because we learn so much from it. The AGS study guide is rich and comprehensive in content. It covers many topics on business management, gemology, marketing, salesmanship, security and appraising. We are able to use this content to hold meetings throughout the year for our staff. The AGS Recertification Exam keeps us cutting edge and progressive as we stay informed on topics that influence our success as a business and jeweler. We know education and training is a key to providing a memorable, rewarding and legendary experience for our clients."

– Sarah Person, CG, Exclusively Diamonds

"As a proud member of the American Gem Society, I can safely say that I believe there are many benefits to our membership, but the most important is our AGS titles. The titleholders on our team, proudly display their credentials on their business cards and tout them at the counter to their clients. It establishes them as an expert and silently assures the consumer that we are here to help guide their decisions with sound gemological education. Our titles change our people which, in turn, changes our business."

– John Carter, CGA, Jack Lewis Jewelers

“I am part of the quality control staff at Ben Bridge Jeweler. My title is my qualification for this job position. The skills I gained from the title training makes me confident to understand and explain the 4Cs and AGS grading system, effectively check AGS certified diamonds as well as other mounted diamond jewelry towards our minimum quality requirement, and also grade both loose and mounted diamonds. Thanks to the AGS program!”

– Jane AO, CGA, Ben Bridge Jeweler


“We at Lee Michaels Fine Jewelry believe firmly in education and training. The AGS is an invaluable resource to help our staff to be the most knowledgeable in the industry while delivering an extraordinary experience to our customers.”

– Scott Berg, CG, Lee Michaels Fine Jewelry

“Requiring our sales staff, bench jewelers, and managers to attain the title of Registered Jeweler during their first 18 months of employment is part of our corporate culture. We talk about this requirement during the initial interview and train toward that goal every week. We have done this for over 15 years and feel that our AGS credentialed staff is the key to our long-term success.”

– R. Michael Richards, CG, Underwood Jewelers

“Our AGS credentials are super important. We have so much to learn! Once we get our degree from GIA, we can continue our education through AGS. We study, take an exam, and receive one AGS title, and then take the next steps to move up to the next level, and so on, and keep recertifying each year. We become a PhD in a way by keeping on top of everything. Plus, taking the annual recertification exam makes us more credible than any educational degree in the industry.”

– Jenny O. Calleri, CGA, Huntington Jewelers, Inc.


“As with any profession, knowledge is power and AGS gemological expertise separates the qualified from the masses. Choosing to earn the advanced gemological titles of the American Gem Society will establish you as an expert in your community.

We consider our gemological credentials to be one of the most important assets we have. Without gemological knowledge and advanced AGS titles, you’re just a clerk selling shiny objects.

Choosing to elevate you and your staff through education and advanced AGS titles is quite possibly the most important business decision you’ll ever make.”

– Craig Underwood, CGA, Underwood's Fine Jewelers

The American Gem Society (AGS) will send an email and letter to the addresses that we have listed for your firm, and we will continue to communicate with you throughout the recertification period.

If you have not received notification about your recertification exam by September 1, 2020, please contact us.

You can download the abstracts as a PDF by clicking here

Take the exam by logging into the AGS PRO by clicking here. Here is a great video tutorial to guide you through the process.

You'll find the recertification exam in the "My Courses" section of your dashboard or by selecting "My Learning" from the left menu.

You may be logged into your firm’s account instead of your individual account. Please use the username provided in the emails and letters to log into your individual account.

Did you recently earn your title? Titles earned on or after December 1, 2019, do not need to take the 2020 recertification. They will take their first recertification in 2021.

If you still don’t see the exam, contact us

Our team has created a video tutorial for you! Please click here to watch.

There is no fee for taking the exam online. If you prefer a physical exam, please click here to place your order. The fee is $15 which covers the production, shipping, and administrative fees for the exam. We do recommend taking advantage of the complimentary online exam, and our team is standing by to support you through the process if you are having difficulties. Contact us to get started.

We apologize for the inconvenience! Sometimes when there’s a large number of people trying to access the exam at once, you may receive an error message. Please log out and try again in 10 minutes. If the problem persists, contact us.

If you have an emergency or a medical reason that won’t allow you to complete the recertification exam during that time period, please contact us by October 1, 2020, to discuss an alternate timeline. 

We understand that you’re busy and that this has been a challenging year. Our hope is that the current timeframe allows enough time for you to complete the recertification exam. If you are unable to complete, it may result in non-renewal of your title, which may affect milestones and your firm’s membership status.

Individuals are able to reinstate their titles as outlined in the AGS Membership Manual, “Reinstatement of Titles.” This may require additional education to be completed, including the AGS Way Course, previous outstanding recertification exams, and additional fees.

When a firm member loses its last titleholder, it will have two (2) years to employ a titleholder. If the firm is unable to complete this, it may result in loss of membership.

You will have to reinstate your title as outlined in the AGS Membership Manual, “Reinstatement of Titles.” This may require additional education to be completed, including the AGS Way Course, previous outstanding recertification exams, and additional fees. Contact us when you’re ready to reinstate!

The recertification exam is open book, so you can reference the abstracts provided. If you don’t pass the first time, you may take it again before the deadline.

Yes, recertification of your AGS title or designation is what sets it apart as a true professional credential! The recertification exam is also a great resource for ongoing professional development.

All active AGS titleholders and designees that earned their title or designation before December 1, 2019.




Mission Statement

The American Gem Society (AGS) is a nonprofit trade association of fine jewelry professionals dedicated to setting, maintaining and promoting the highest standards of ethical conduct and professional behavior through education, accreditation, recertification of its membership, gemological standards, and gemological research.

The Society is committed to providing educational products to inform and protect the consumer and to contributing to the betterment of the trade by creating industry standards to protect the jewelry-buying public and the fine jewelry industry as a whole.

AGS Laboratories, founded to support the AGS mission, is a nonprofit diamond grading laboratory with a mission of consumer protection. Adhering to the AGS Diamond Grading Standards, AGS Laboratories is dedicated to offering diamond grading reports that provide consistency and accuracy based on science.

American Gem Society