News & Press: American Gem Society News

Breakout Sessions That Focus on Transparency and Communication

Thursday, February 9, 2017   (0 Comments)
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Identification of Synthetic Diamond: De Beers' Research & Instruments; Synthetic Diamonds: Your Responsibilities; Network to Get Noticed; Generation Everyone

Transparency and communication are key components of being a member of the American Gem Society, supporting our mission of business ethics and consumer protection. One of the biggest topics in our industry right now is synthetic—or lab grown—diamonds. How can we be sure that the diamonds we are purchasing or selling are natural? What is being done in the industry to help protect and educate us? In turn, how do we effectively communicate this information to our clients?

The following breakout session spotlights will focus on what you need to know about synthetic diamonds and the research being done to detect them, your responsibility for the diamond products you sell, and how to boost your powers of communication.

Dr. Simon Lawson 

Session: Identification of Synthetic Diamond: De Beers' Research & Instruments
Speakers: Dr. Simon Lawson, Head of Research & Development at De Beers Group, Jodine Perrin, Head of Education, IIDGR
Date and Time: Wednesday, April 5, 11:00 a.m.-Noon

Dr. Simon Lawson will give an overview of synthetic diamonds, followed by the resources and research behind the instruments which De Beers produces to detect synthetic diamonds. As a world leader in diamond research, De Beers has developed cutting edge technology to aid with synthetic detection. Dr. Lawson will discuss how these instruments are used within the industry, the challenges faced, and the way De Beers uses technology to maintain confidence to the wider Diamond industry.

This kind of confidence within the industry can be aided by education. Dr. Lawson will be joined by Jodine Perrin, Head of Education at IIDGR (International Institute of Diamond Grading & Research), who will talk about the new education programmes that have been developed to help not only the diamond industry, but retailers and consumers on synthetics and the diamonds as a whole. These courses have been developed collaboratively within the De Beers research facility, so subscribers can expect the very best in content and delivery.

   
 Celia Gardner Session: Synthetic Diamonds: Your Responsibilities
Speaker: Celia Gardner, President, CEO and General Counsel of the Jewelers Vigilance Committee (JVC)
Date and Time: Wednesday, April 5, 11:00 a.m – Noon

Retail jewelers are responsible for the products they sell. Learn how to establish a simple quality assurance program to ensure that the items you sell meet all legal standards, thereby eliminating the risks jewelers face from consumer complaints, lawsuits or government enforcement actions.

A quality assurance program is your best bet to protect yourself!

   
Rebecca Klein and Keith Scott Sessions: Network to Get Noticed; Generation Everyone
Speakers: Rebecca Klein and Keith Scott from TALLsmall Productions
Date and Time: Friday, April 7, 10:00-11:30 a.m.; 3:00-4:30 p.m.

Join these dynamic co-facilitators who are experts on communication. Something we all need to learn more about professionally and personally!

Network to Get Noticed • Friday, April 7, 10:00-11:30 a.m.
Ever find that you can’t remember a single name after hearing those “elevator introductions” we use at networking events, meetings and social events? We’ll walk everyone through an exercise designed for each person to create a new and memorable way to introduce themselves. In this focused session, we’ll offer on-the-spot feedback and will also cover body language, how to start and exit conversations at networking events and more.

Generation Everyone • Friday, April 7, 3:00-4:30 p.m.
Let’s face it—Baby Boomers (1946 – 1960), Gen Xers (1960 – 1980) and Millennials (1980 – 1994) require a communications GPS system for navigating around and avoiding any possible misunderstandings with each other. The session starts with a crash course on communication styles by generation. We’ll troubleshoot hypothetical and real communications challenges faced using role-playing, skits and other interactive modules. This course challenges everyone to think and act beyond their communications comfort zones.

 


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Mission Statement

The American Gem Society (AGS) is a nonprofit trade association of fine jewelry professionals dedicated to setting, maintaining and promoting the highest standards of ethical conduct and professional behavior through education, accreditation, recertification of its membership, gemological standards, and gemological research.

The Society is committed to providing educational products to inform and protect the consumer and to contributing to the betterment of the trade by creating industry standards to protect the jewelry-buying public and the fine jewelry industry as a whole.

AGS Laboratories, founded to support the AGS mission, is a nonprofit diamond grading laboratory with a mission of consumer protection. Adhering to the AGS Diamond Grading Standards, AGS Laboratories is dedicated to offering diamond grading reports that provide consistency and accuracy based on science.

American Gem Society

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info@ags.org (866) 805-6500