News & Press: Member News

Jewelers Mutual Insurance Group Joins Hartford Steam Boiler to Offer IoT Technology Solutions

Thursday, October 10, 2019  
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Sensors provide 24/7 monitoring to help prevent loss and business interruptions

Jewelers Mutual Insurance Group recently created an alliance with Hartford Steam Boiler (HSB), a part of Munich Re, to offer IoT technology solutions to Jewelers Mutual commercial policyholders to help prevent or reduce property damage and business interruption loss from water and frozen pipes.

“We’re pleased to be collaborating with HSB, a true innovator in the IoT sensor technology space, as we continue to bring value-added products and services to jewelry businesses and pawnbrokers across the United States and Canada.” said John Fierst, Vice President of Commercial Lines for Jewelers Mutual.

Powered by the Internet of Things (IoT), HSB Connected Technologies can help reduce the risks presented by freezing pipes or water. Using easy-to-install sensors, 24/7 monitoring, and a cellular network, jewelers can take comfort in knowing their business is protected even when they are closed for business.

“Losses due to water damage are costly and extremely inconvenient if our insureds’ operation needs to temporarily close to accommodate repairs,” said Fierst. “it changes the paradigm from ‘indemnification’ to true ‘loss prevention’, which is critical to our policyholders, especially in advance of the holiday retail season—a time of year that’s critical to the industry we serve.”

This program is fully funded by Jewelers Mutual and is currently only available to a select group of commercial policyholders. More sensors will be made available to a wider group of policyholders in early 2020.

To find an agent and learn more about Jewelers Mutual’s comprehensive business coverage or programs, please contact Jewelers Mutual at 800-336-5642, ext. 2118 or email


About Jewelers Mutual
Jewelers Mutual Insurance Group was founded in 1913 by a group of Wisconsin jewelers to meet their unique insurance needs. Today, Jewelers Mutual offers products and services nationwide and throughout Canada that enable jewelry businesses to run safe, secure, and successful operations. Consumers also put their trust in Jewelers Mutual to protect their personal jewelry and the special moments it represents. The group's strong financial position is reflected in its 32 consecutive ratings of "A+ Superior" from A.M. Best Company. To learn more, visit

About Hartford Steam Boiler
Hartford Steam Boiler (HSB), part of Munich Re, is a multi-line specialty insurer and provider of inspection, risk management and IoT technology services. HSB insurance offerings include equipment breakdown, cyber risk, specialty liability and other coverages. HSB blends its engineering expertise, technology and data to craft inventive insurance and service solutions for existing and emerging risks posed by technological change. Throughout its 150-year history HSB’s mission has been to help clients prevent loss, advance sustainable use of energy and build deeper relationships that benefit business, public institutions and consumers. HSB holds A.M. Best Company’s highest financial rating, A++ (Superior). To learn more, visit

Coverage offered by a member insurer of Jewelers Mutual Insurance Group.


Mission Statement

The American Gem Society (AGS) is a nonprofit trade association of fine jewelry professionals dedicated to setting, maintaining and promoting the highest standards of ethical conduct and professional behavior through education, accreditation, recertification of its membership, gemological standards, and gemological research.

The Society is committed to providing educational products to inform and protect the consumer and to contributing to the betterment of the trade by creating industry standards to protect the jewelry-buying public and the fine jewelry industry as a whole.

AGS Laboratories, founded to support the AGS mission, is a nonprofit diamond grading laboratory with a mission of consumer protection. Adhering to the AGS Diamond Grading Standards, AGS Laboratories is dedicated to offering diamond grading reports that provide consistency and accuracy based on science.

American Gem Society