Nick Miller
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Nick Miller comes from a customer experience background having consulted and built CX programs with businesses ranging from local retailers to Fortune 1000 companies. He currently is the head of the Retail division for Podium.com who services over 1,000 independent jewelers with their customer interaction and review management platform. Over 14,000 local businesses trust Podium to help them get found, get chosen and get connected to their consumers online. A husband of nearly 10 years and father to three children, Nick spends his free time with his family traveling, skiing and exploring in the outdoors. 

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Mission Statement

The American Gem Society (AGS) is a nonprofit trade association of fine jewelry professionals dedicated to setting, maintaining and promoting the highest standards of ethical conduct and professional behavior through education, accreditation, recertification of its membership, gemological standards, and gemological research.

The Society is committed to providing educational products to inform and protect the consumer and to contributing to the betterment of the trade by creating industry standards to protect the jewelry-buying public and the fine jewelry industry as a whole.

AGS Laboratories, founded to support the AGS mission, is a nonprofit diamond grading laboratory with a mission of consumer protection. Adhering to the AGS Diamond Grading Standards, AGS Laboratories is dedicated to offering diamond grading reports that provide consistency and accuracy based on science.

American Gem Society

8881 W. Sahara Ave. Las Vegas, NV 89117

info@ags.org (866) 805-6500