Oklahoma Guild Meeting
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When: Sunday, September 22, 2019
9:00 AM
Where: Hilton Garden Inn
2833 Conference Dr
Edmond, Oklahoma  73034
United States
Presenter: Philip Bosen, CG
Contact: Ryan Jackson, CG

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Cost: $80 online
Registration includes seminars, breakfast, and breaks.
Schedule: 9:00 a.m. – Networking and breakfast
9:30 a.m. - 10:30 a.m. – Presentation and questions



The Oklahoma Guild Presents

Phillip Bosen, CG, Bosen Associates LLC
Clienteling for Increased Sales and Loyalty


Presented in partnership with Oklahoma Jewelers Association.

In his presentation, Phillip Bosen, CG, will teach us the importance of clienteling, including the difference it can make to the bottom line, and how it leads to increased retention of team members and loyalty of clients. Additionally, he will introduce new tools to make it easier to implement these skills with regularity.

Phillip Bosen, CGPhillip has been in the industry since he was a kid in his family’s jewelry store. He has worked for some of the best retailers in the country in a variety of positions, including manager, trainer, special forces, Director of Operations, and now as an independent consultant. Phillip has a passion for helping retail jewelers improve both their business and life.

Known for his entertaining and informative training style, and strong retail background, Phillip will provide you with take-away techniques that you can use immediately.





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Mission Statement

The American Gem Society (AGS) is a nonprofit trade association of fine jewelry professionals dedicated to setting, maintaining and promoting the highest standards of ethical conduct and professional behavior through education, accreditation, recertification of its membership, gemological standards, and gemological research.

The Society is committed to providing educational products to inform and protect the consumer and to contributing to the betterment of the trade by creating industry standards to protect the jewelry-buying public and the fine jewelry industry as a whole.

AGS Laboratories, founded to support the AGS mission, is a nonprofit diamond grading laboratory with a mission of consumer protection. Adhering to the AGS Diamond Grading Standards, AGS Laboratories is dedicated to offering diamond grading reports that provide consistency and accuracy based on science.

American Gem Society

8881 W. Sahara Ave. Las Vegas, NV 89117

info@ags.org (866) 805-6500