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Report a Problem

Report a Problem

We take protecting you seriously!

Have you had an unpleasant experience regarding service or quality of product with an American Gem Society member? We will investigate the incident. Email your concern to: ethics@americangemsociety.org or call 702.255.6500 ext. 1013.

Believe it or not, membership can be terminated for violating our rules of conduct. If you have encountered any American Gem Society member or firm that has failed to comply with the Society standards, we want to know about it.